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Return policy:

Information about the website:

Information about products on the website is based on material provided by suppliers and product manufacturers. You agree to make your own enquiries to verify information provided and to assess the suitability of products before you purchase.

Cancellations by the Customer:

In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by and accept decision of regarding the cancellation.

Product Description/Manufacturer Warranty: is an online portal for selling products wherein customers can buy products at a discounted rate. The users understand and acknowledge that provide best quality of products and replacement of the product if product is received by the customer is damaged.

Return policy:

Question: I received my ordered item. But product is not meeting my expectation, can I return it?

Answer: Yes, you can return the product within 7 days after receiving the product with following conditions:

  • 1. Buyer can send the replacement request at
  • 2. Product should be in unused condition.
  • 3. Product original packing and tags should remain intact as they were in delivered condition.
  • 4. Buyer will get the refund or replacement, once we receive the returned goods at Vassports Office.
  • 5. If packing or original seal is broken then will not return the product.

Question: I received a broken/damaged item. What should I do?

Answer: used high-tech secure packing technique to pack the material with 2 times quality checks so chances of intransit damage are very minimal. However, if you observed any tempered packing or damage on box then do not accept the shipment or write-down the delivery remakes as tempered box. Any damage product received by buyer should be informed to by email at within 24hrs of receiving the goods. Email should contain pictures of damage products and with details description of issue.

Question: Who will bear the shipping charges for goods returned?

Answer: If you received the damage product then shipping charges of return goods will be bear by Vassports. If goods are return due to change in mind or personal choice then shipping charges will be bear by buyer. For example, if you order red color racket and after receiving the goods you don’t like the color then you need to bear the shipping of returning the goods.

Question: How will I get my money back if I returned or cancelled an order?

Answer: In case of returned product Vassports will suggest you other option as well if you are still not interested then Amount will be transferred in your account in 10-15 days. In case of cancelled order will transfer the amount immediately; however it will still take 4-7 days for transaction.


These terms and conditions are in accordance to the laws of India. Your use of this website and any dispute, controversy or claim directly or indirectly arising out of such use of the website is subject to the jurisdiction of the court of Meerut, Uttar Pradesh, india.

Through this website you are able to link to other websites which are not under the control of We have no control over the nature, content and availability of those sites.

The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.